Terms of use
These terms apply to your account and to the use of the Leon & Vera software at app.leonandvera.com. The provider is Leon & Vera OÜ, Sepapaja tn 6, 15551 Tallinn, Estonia. Registry code and VAT number are in the imprint. The offer is for businesses only, studios and their owners, not for consumers.
We write these terms in plain language and address you the way we always do. They are a contract all the same.
1. What this is
Leon & Vera is software for studios with their own brand. It answers your prospects' enquiries on the connected channels, creates ads, posts and videos from your own photographs as proposals and books trial sessions straight into your studio software. The software ends at the booked trial session. What follows, contracts, memberships, your members' appointments, runs in your studio software and stays your business. The software is a frame around your brand: everything your prospects see carries your logo, your colours and your name.
2. Your account
You create your account with your email address. One account belongs to one studio and one location; for further locations you take out further subscriptions or the enterprise route. You make sure that only people who may act for your studio have access, and that your details are correct. By creating the account you confirm that you may act for the studio.
3. Tiers, prices and payment
There is no free tier and no trial month. You start with a start block of the Studio tier of two, four or eight weeks at the start price shown to you before payment. After it the Studio tier continues at the regular monthly price and can be cancelled monthly. The renewal price stands before payment and at the checkout; three days before the first renewal we remind you by email.
You can switch between the Start, Studio and Pro tiers at any time in your account afterwards. The tiers, their credits and prices are on leonandvera.com. The fee is billed monthly in advance; all prices are net per studio and month. Invoices are issued through Stripe, our payment provider, with the tax your country requires; for a business in the EU with a valid VAT number the reverse-charge rule applies. Your tier's credits refill monthly and expire with the month; more volume is bought as a pack in advance, and there is no charge afterwards. Started months and bought packs are not refunded; cancelling stops the next charge. We announce price changes at least 30 days ahead by email; they apply from the next billing month, and you can cancel until then.
Payment runs through our payment provider with the methods it offers, such as card or PayPal. If a payment fails after a reminder, we may pause the account until it is settled.
4. The software proposes, you decide
Nothing runs without your click. Ads, posts and videos the software creates for you are drafts: they wait paused until you approve and start them. You check every draft before you publish it, and you can change or discard it at any time. What you approve and publish, you publish in your own name and on your own responsibility, even where the software suggested the text or the picture.
5. Your accounts, your money
Ads run in your own ad accounts with your payment method and your budget. We hold no advertising budget and spend no money in your name. We receive only the monthly fee. You connect your ad accounts, your channels and your studio software with your own credentials; their terms apply alongside these.
6. Your material and your rights
You grant us the right to use your logo, colours, photographs and texts to create proposals, landing pages and answers for you and to hand them to the connected services on your behalf. We use your material for you only. You warrant that you hold the necessary rights, including for people shown in your photographs. Pictures we generate for you show no real person, and a generated person is never presented as a real member or employee. We print no label into the picture; when you publish, you mark AI-made or AI-edited pictures and films where the platform provides for it, such as Meta's AI label. What is created from your material belongs to you.
7. Your obligations
You use the software lawfully only. In particular you make no misleading advertising and no health claims such as healing, therapy or pain relief. The software does not check whether a text, a picture or a video is lawful, its own suggestions included. It takes what your website, your price list, your reviews and your inputs say, as you provide them. Whether a statement is permitted in your country and for your offer is for you to check before you publish. You contact nobody without the required consent and do not use the software for bulk messaging. You do not share your access, do not reverse-engineer the software and do not use it for a studio other than your own.
8. The assistant
The assistant answers automatically and says so at the start of every conversation. You set offer, times and tone through your brand sheet. Health questions, complaints and anything about existing memberships it does not answer; it hands them to you with the conversation. Automatically generated answers can contain errors; you see every conversation in your account, and we pause the assistant for you at any time on request, the same working day.
9. Data protection and processing on your behalf
How we handle data is in the privacy policy. Your prospects' data we process on your behalf and on your instructions; the data processing agreement is part of these terms, and you accept it together with them when you create your account, before the assistant answers for you. We process data on servers in the EU, sell no data and pass it only to the service providers needed to run the software.
10. Availability and further development
We keep the software available as well as we can and announce planned maintenance. The software depends on connected services such as Google, Meta and your studio software; we cannot answer for their outages and changes. We promise no particular number of enquiries, conversations or trial sessions. We develop the software further and may change functions; if we remove an essential function, we tell you at least 30 days ahead.
11. Term and termination
The subscription runs monthly and can be cancelled to the end of the current billing month, in the settings or by email. We may terminate or pause the account if you breach these terms, in particular section 7, or if a payment fails. After the end you can export your data and material for 30 days; then we delete them unless a legal duty requires us to keep them.
12. Liability
We are liable without limit for intent and gross negligence, for injury to life, body or health, and wherever mandatory law provides. Otherwise we are liable only for foreseeable damage typical of the contract, limited in total to the fees you paid us in the twelve months before the event. We are not liable for content you approve, publish or change, nor for its lawfulness, even where the software suggested it; nor for the success of your advertising or for outages of connected services. You indemnify us against third-party claims arising from your material or from content you approved or published.
13. Changes to these terms
If we change these terms, we write to you at least 30 days ahead. If you object before they take effect, the subscription ends at that time; otherwise the new terms apply.
14. Law and courts
Estonian law applies. The place of jurisdiction is Tallinn, Estonia. Mandatory provisions of the country where your studio is based remain unaffected. These terms exist in German and English. For customers in Germany, Austria and Switzerland the German version prevails in case of differences; for all other customers the English version prevails. For studios in the United States, the United States addendum applies in addition.
15. Contact
Leon & Vera OÜ, Sepapaja tn 6, 15551 Tallinn, Estonia, hello@leonandvera.com.
Version 1.3, 20 September 2026.